Support
FAQs
Membership, billing, merchandise, shipping, schedules, downloads and troubleshooting.
What is The Elementus Network?
A place of infinite possibilities where dreamers can explore stories beyond their wildest imaginations — from gay, trans, Black, queer, exploratory, intersexual species, fun and everything in between.
How many stories do you write at once?
I write 4 to 8 stories a week and record 3 to 4 stories a week.
Will any of the serials be on Amazon?
No. All of my stories will be only on my site.
Do I have to pay to be a member?
Yes, you have to pay to be a member in order to access Starter or Premium plans. A Free plan limits you to stories on the site; only main serials are visible for up to five chapters.
What do I get as a member?
Members get access to 4 to 8 of the serial books that are in motion, whether it is recordings or digital, and you also get a 10% discount on paperback books purchased through the site.
I tried one story and liked it, but how do I know I'll like your other stories?
Go to the library — the first three chapters of each book are free.
How do I sign up with a coupon?
First go to the Membership page, then choose the option for monthly membership, and then enter your code at checkout.
When does The Elementus Network launch?
The flagship series, The Secret Kingdom: The Fallen, launches September 2026 with new chapters released weekly across all major podcast platforms.
What is included with a membership?
Free members receive public episodes and community access. Starter adds bi-weekly podcasts, selected digital chapters and a 5% merchandise discount. Premium unlocks weekly chapters, digital books, video series, motion comics, anime content, the full artwork library and a 15% merchandise discount.
How is billing handled?
Memberships renew monthly on the date you joined. You can change tier, pause, or cancel at any time from My Account, and your access continues to the end of the paid period.
How do merchandise orders ship?
All merchandise is fulfilled through our storefront partner. Domestic orders ship within 3 to 5 business days and international orders within 7 to 14 business days with tracking.
Where can I listen to the podcasts?
Every public chapter is available on Spotify, Apple Podcasts, YouTube, Amazon Music, iHeartRadio and Pocket Casts. Member chapters stream directly on this site.
Can I download digital chapters and artwork?
Premium members can download digital books, chapter art, wallpapers, and soundtracks. Download history is tracked in My Account.
How do I get account support?
Use the contact form and select Customer Support. Our team answers within two business days, and Premium members receive priority response.
Something is not playing correctly. What should I do?
Refresh the player, confirm you are signed in to the membership tier that unlocks the chapter, and clear your browser cache. If the issue continues, contact support with the episode name.